Continuum Fire Protection Training, L.L.C. is dedicated to the idea that in order for any training to be useful, it must be relevant to what the person receiving the training needs.  While we believe our standard training courses will meet the needs of most clients, we recognize there may be times when a client is not able to locate the type of fire alarm training they need/want.  In those cases, we offer the possibility of presenting a course that meets the needs of that client.  Here’s how it works:

 

Phase 1

Contact us with your training requirements.  This can be done by giving us a call or emailing us, but the easiest way may be to fill out our Custom Training Survey (click HERE or use the button at the bottom of this page).  Information we will need at the start include, but is not limited to:

      What information would you like us to cover?  Please provide specific information such as “NFPA 72, 2013 edition” or even “NFPA 72, 2013 edition, Chapters 7, 10, 14, 17, 18, and 23.”

 

      How many contact hours would you like?  It’s okay if you are not sure.

      If the training session is between 10 and 12 contact hours, would you like to split it between two days?  Your call.

      How many personnel will attend the training?  There are minimum student counts we must consider in order to schedule the courses.

      Do you have access to a training classroom or will Continuum have to find and schedule a training room?

      What dates would you like to schedule the training session?

      What specific goals would you like the training session to meet?

 

Phase 2

Once we receive the information above along with any other information you would like to provide, we will draft a course outline and send it to you for review.  If changes are needed, let us know what you would like to change.

 

If the course outline is acceptable, we will provide you with a copy of the finalized course outline along with a price quote for the training session.

 

By now you may be wondering how much is this costing?  Please don’t fret.  Up to this point, there is no charge for anything we have done.  Other than doing research and trying to help out a fellow fire protection professional, we will not have put ourselves out there too much.  We’re more interested in helping you get the training you need.

 

So, if everything is agreeable, we will proceed with verifying the use of the proposed classroom to make sure we can hold the training session at a location conducive to the course.

 

Payment is not required until (1) we have agreed upon the course outline, (2) we have agreed upon the price quote, (3) we have agreed on the course start date, and (4) we’ve signed a course agreement covering the information just mentioned.

 

If the proposed course start date is less than 60 days from the date the course agreement is signed, full payment will be due so that we can make all the necessary arrangements for travel and classroom reservations.  If there are more than 60 days from the course start date, payment is not due until we are within 60 days of the course start date.

 

Phase 3

Within 30 days of the course start date, we will contact you to ensure nothing has changed.  Should anything change that may affect the course start or end date, please contact us at admin@continuum-fire.com or call us at (919) 728-1994 so that we can adjust the schedule as necessary.

 

When we get within 14 days of the course start date, we will provide you with our itinerary for your information.

 

In the case where a refund or transfer of student(s) is needed, please review our Refunds, Returns, & Cancellations policy.

 

Additional Information

We want to help you attain your training goals and we will do our absolute best to accommodate our clients needs.  However, there are some things you must consider prior to contacting us.

 

So that we have time to work your course outline, course materials, and to procure a classroom conducive to the proposed course, we request no less than 60 days between the date we finalize any agreements to hold a training session and the course start date.  Less time than that we risk not being able to adequately prepare for your training session.  If you have a special circumstance that keeps us from adhering to the 60-day requirement, please inform us as soon as possible.

 

In order for us to teach a course at your location, we must have a minimum number of students for the course.  Until we take a look at all requirements requested of us and we get information on the classroom space, it is not possible to provide you with that minimum number.  We recommend you start with no less than 4 students for the training session.

 

That being said, please don’t automatically believe we cannot assist you because you have less than 4 students for a training session.  Contact us and let’s see what we can work out.  It will not cost you anything to get the course outline and a price quote.

 

If your organization does not have access to a training room for the course, we will attempt to secure a classroom near your location.  If there are alternatives near your location you would suggest, please feel free to let us know.  If there are no alternatives you can think of, we will start with hotels that are local to you and work from there.

 

NOTE: Please be advised that we are not currently in a position to provide training on specific fire alarm system brands (familiarization, programming using proprietary software, etc.).  There are far too many brands of fire alarm control panels and associated equipment for anyone to have a sample of each brand and have the expertise to know them all.  We do attempt to have a good sampling of fire alarm trainers, but our intent is to teach our clients to be able to install, inspect, test, and repair any system they come in contact with vs. how to program or repair a specific brand of panel.

Go To Custom Training Survey